Job description

Weblib is hiring an English-speaking Digital Projet Manager to perform a variety of duties aimed at managing client projects in France and internationally regarding in-store digital projects (tablets and wifi) :

  • Handle customers orders and projects, shipping, invoicing, and complaints.
  • Promote and sell products and services
  • Deliver a positive customer service experience. This is accomplished by listening to each client in order to gain an understanding of their individualized needs.
  • Handle billing issues
  • Put the orders in the IT system, maintain client database.
  • Answer and resolve customers requests / complaints.
  • Monitor ongoing orders form client from first contact to fullfillment
  • Duties as assigned

Desired Skills and Experience

  • Native French speaker.
  • Bilingual or extremely proficient in English. A third language would be a plus (Italian, Cantonese or Japanese ideally)
  • Minimum 5 years of experience in digital project management (an experience in digital retail would be hugely appreciated)
  • Ideal candidate will be able to work well in a fast-paced, energetic environment with a positive attitude and impeccable time-management skills
  • Passion for all things digital / geek culture
  • Organization connoisseur : you know every task, calendar and organizational tool or resource that exists
  • You must be flexible and adaptive to changing priorities
  • You communicate clearly and concisely, verbally and in writing.
  • Ability to thrive in an unstructured, start-up environment (and a passion for it!) – prior startup working experience would be a plus
  • Team player
  • Great problem-solving skills
  • Ability to deal with stressful situations and clients complaints

The offices are based in central Paris (Métro Strasbourg Saint Denis).

Please send CV to : jobs[a]


weblib smartwifi

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